Gerber Collision & Glass

I had the worst experience of any auto shop/mechanic here. When I picked up my car from a collision my hood latch no longer worked, after they did front end repair. They argued either I didn’t tell them it was broken after the collision, or that I did it in the 12 hours I had the car before noticing given they denied any responsibility. Saying I didn’t mention it is extremely concerning given it was in a front end collision. So either they are lying about their “thorough” inspection, or just try to blame their customers for anything they miss. When I called them to handle the situation they were adversarial; before even offering to inspect the car denied it could be their fault. They also said they didn’t work anywhere near the front hood latch. They took off my front bumper, which most pe

Gerber did an excellent job on our truck. Their communication and follow up were excellent and I would highly recommend them

Everybody at the shop was phenomenal the entire business transaction took only a couple days they did wonderful body and paint work. This was the first time I had my car collision work done. This time had the same client back into my back bumper. Gerber's front desk/phone people. We're not as efficient, professional, or communicative as those employed there before. It took eight days to complete, compared to the couple days last time. Still isn't too bad, but definitely a different experience than the first time I had dealt with them. This time they ordered aftermarket bumpers. First and second part we're damaged. Had to order an o e m part from the dealership. No problems, in stock, not damaged upon delivery. The bumper and paint job looks great. Appreciate the attention to my insurance

Sonya was so incredibly helpful and ensured to communicate any and all findings throughout my repair. Fast, and exceptional service!:)

I’ve had to bring a car to Gerber three times over the last five years due to an accident not of my own fault. Dealing with someone else’s insurance, the chaos around dropping off and picking up a car, and the general inconvenience of an accident is brutal. Gerber helps rip the bandaid off with the least amount of pain. They work directly with the insurance company, arrange rental cars with rides to and from the rental facility, and give daily updates on the repair status. The staff is knowledgeable, friendly, and relatable. You get that small business feel that does business with honesty and integrity. I’ve always felt they do business with full transparency. They don’t tell you what you want to hear. They tell you what you need to hear, even if it’s not ideal. I have NEVER had any iss