Gerber Collision & Glass

We went to replace our Toyota tundra tailgate handle as well as our backup camera that is attached to our tailgate handle. Their receptionist (Claudia) is incredibly kind and helpful and answered any questions we had when she could, and let us speak to someone else when she wasn’t sure. The parts supplier ended up getting somewhat delayed, but that wasn’t on Gerber at all and they let us know immediately what the plan was and how long it might take. While in the end they worked really, really hard to fix our back up camera, it ended up being a different issue with our truck so we didn’t end up getting our back up camera finished right now (our choice) but we did get the tailgate handle repaired and they allowed us to hold onto the new camera until we’re able to repair our other issue later

Very satisfied with everyone at Collision Works. Great customer service, very friendly, made sure you were taken care of and great communication regarding my vehicle repair status Also a big shout out to Cody Johnson my estimator and service advisor he made sure I was taken care of. Was excited to hear my car was ready earlier than expected. Thumbs up! Used CW before on repairs on another vehicle years ago and was satisfied with those repairs as well.

I highly recommend coming here! I got in my first accident and I live here to go to school, so all my family is else where. Collision Works was so so helpful in guiding me through everything and helping in any way they can!! Everyone is so friendly and willing to help no matter the situation. They keep you very updated with the process of fixing your car which is awesome. They really are like a family here! 10/10 recommended!

This is supposed to be a location that pairs up with Geico to make the whole process easier. That is not the case at all. My repairs were done back in April 2023. It is now September 2023. The first issue is that Gerber never sent the final bill back to my insurance so I have not received my deductible back on it. I have called and called to try and get this fixed and the final bill has not been sent at all even after I provided them with a direct email to my claims adjuster. The second issue is that the original estimator who did my work is no longer there and missed a whole portion of the accident. I took the vehicle back in to Gerber and since the estimator missed the portion they have to run back everything through insurance. I was told, "Well since that estimator is no longer here it

I would not recommend this place to anyone. Took a Ford F150 in for hail damage. They had the truck for 3 months . The backup camera was working, but when i got the truck back from them it didn't work. Door panels were not put back on properly. Tail gate was missing things . No one wanted to take responsibility for the fact that the back up camera was no longer working while in there shop. They got paid good money for bad service.