Gerber Collision & Glass

Had an amazing experience with Gerber in Puyallup. Danielle, Roman, and Jaxx were top notch. The communication and twice a week updates were above and beyond customer service. The quality of work is amazing. Can't even tell my truck was in an accident. Glad to know that companies still care about the customer.

My first experience was the greeting when I walked in the front door. Most folks walk-in for an estimate, right. Mind you 4 people behind the counter two slumped back in chairs phones glued to their face the other two glued to computers. Thinking to myself this gonna be interesting. Hello, I'm here to get an estimate. One person says we can't help you today it was appointment only. they said the soonest was 3 days out. I said never mind and walked out. I just felt that was odd. They weren't too enthused to see a new customer come in Then, I came home. I'm going to check their reviews. Didn't look good to me kind of matched what I thought when I walked out the door, sure glad I did not drop my car off there. Thank the Lord.

I got my car back from repair of a deer strike three months ago and have had no issues whatsoever. This was covered by insurance and Gerbers' treated me with kid gloves. I recommend them as a good shop.

I had a wonderful experience at Gerber Collision and Glass. When I first arrived, I was feeling a little stressed about my car damage, but Danielle immediately made me feel at ease about the whole process. She took the time to explain everything and gave me the confidence that the process would go smoothly. Her support truly made a difference in what could have been a very stressful situation. A huge thank you to Danielle for getting the process started and guiding me through every step. I also want to express my gratitude to the entire Gerber team. I especially want to thank Tim Woods for keeping me informed during the entire process regarding my car. Everyone was so professional, and the work they did was exceptional. My car looks fantastic, and I couldn't be happier with the results.

The representatives have been nothing but nice and helpful. They did great body work on my car, she looks a million bucks after a jeep ran into me.