Gerber Collision & Glass

UPDATE: Went to another body shop and now my car fully fixed back to how it was prior to being wrecked. Gerber put aftermarket parts on my vehicle when my insurance approved OEM parts. Aftermarket parts didn’t fit. I even asked why the bumper didnt sit right and was told it’s because it’s aftermarket…… I asked why aftermarket parts were used and was told it was my insurance. Spoke with my insurance and OEM parts were never requested and there is not reason they wouldn’t approve OEM parts…. I was not asked through this whole process if aftermarket parts were ok …. I would have denied them. Why would it be your choice to put aftermarket parts that don’t fit my car on my car without my permission?? They used an aftermarket window in my Durango and that’s why it does fit right. Was never told

They were GREAT ! The ladies at the front counter are SO SWEET and so great with people ! Teddy took awesome care of my car - it was finished within a few weeks and completely clean when I got it ! 100% love these guys and am so appreciative of them !

When the Memorial Day tornado hit, it damaged my car. I went to Stephen for a windshield replacement—he was the only person in town who could get one for my vehicle at the time. When I dropped my car off, he informed me that the first windshield arrived damaged. No big deal—I appreciated the honesty and patience while he ordered another. The replacement was installed, but the very next day I noticed blurry blemishes on the windshield that I couldn’t clean off. Stephen came to my home, looked at it himself, and confirmed the blemishes were between the layers of glass. He said he would look into getting it replaced. The issue is that was over a year ago, and nothing has been resolved. I’ve reached out multiple times—every few months—because I understand it might be hard to find the part. B

These guys were great from start to finish. The price was the lowest of anybody I checked, and the final price was exactly as quoted. They were very friendly, fast, and thorough. They cleaned up all the broken glass and got us back on the road quickly! Super job, guys!!

Fixed the car very well, except for the fact that they left a clipboard full of paper in our engine that set on fire and had smoke coming into our car. Won’t use them again, as that could’ve burned our car down. Tried to call but they were closed for the New Year, we live 5hrs away so we just had to go home.