Gerber Collision & Glass

Terrible service all the way around, maybe I was just unlucky but I would stay far away from this location I dropped my vehicle off in early January for repairs to the hood, front bumper, side bumper, and windshield. The intake process went smoothly, insurance was handled without issue, and at first I received regular updates saying the repairs were ahead of schedule. I was later told the paint work was being completed and that reassembly would begin soon, which made it sound like the vehicle was nearly finished. I informed the shop that I would be relocating for work and confirmed multiple times that the estimated completion date would be met. Each time, I was reassured that everything was on track. Unfortunately, the timeline continued to change. The completion date was pushed back du

Mrs Cheryl made me feel at home everytime I came in. With full transparency everything was explained. It's an awesome feeling to walk into a place and be remembered. Mr Randy Lark made sure I was comfortable leaving my vehicle. He answered every question I had. Provided updates every week just like he said he would. My car was pristine when I went to pick her up. You would never be able to tell a Deer hit me. Would recommend 10/10.

Recently got rear ended here in Valdosta, GA and with the work of my insurance and this shop they managed to ensure that my vehicle wasn't totalled and were able to get my car in and out of the shop in a span of about 2 and a half weeks. Great team and very helpful.

Service was great and staff were extremely friendly and easy to talk to. They sent me live updates with estimated time of completion which was super helpful. My rear bumper needed replacement (insurance claim) and parts came in super quick. Labor got finished up in a day and I got my truck back the same week. Very pleasantly surprised with the quick turnaround and quality of service. Would definitely recommend.

Excellent customer service experience from the first phone call to the final solution. Knowledgeable staff with confidence and the solutions to your problems. Shout out to Randy for their outside the box thinking and willingness to deal with the odd stuff my vehicle brought up to the shop.