Giant RV - Montclair

I came to Giant RV in Montclair after two negative experiences in Colton. Jim was friendly and very helpful. He addressed all the issues that I couldn’t get resolved in Colton. The receptionists were amazing, friendly, attentive, and professional. Jim was communicative, he kept me up-to-date on what was going on. I appreciate the entire crew. I will definitely be coming back to Giant RV in Montclair even though it’s much further. Thank you all for the great customer service!!!

Christina, Michael, and Mike at Giant RV were absolutely great! From start to finish, they made the entire process smooth and stress-free. They were knowledgeable, patient, and took the time to answer all my questions without any pressure. Their customer service really stood out, and you can tell they genuinely care about helping their customers. I highly recommend Giant RV and especially this amazing team if you’re looking for a great buying experience! -VP

After making a few things right from our purchase I was asked to take down my 1 star review. Which I did. After getting on the roof of my coach I’m going back to my 1 star. The slide cover on our super slide was ripped when we looked at the coach and replacement was supposed to be done before we took ownership. After getting on the roof and looking they just cut off about a 1 1/2” piece so the cover is now short. It is also not tight like the other 2 so water and debris collect. It’s not cut straight and a screw removed. They installed a new cover on another slide but it’s crooked causing wrinkles and wear. The last photo is where the cover should come all the way to the end. They definitely tried to save themselves money and give us a botched up coach. I highly recommend to shop elsewhere

Everyone was very friendly and helpful. From the finance team to the service crew. Alex our sales rep was exceptional.

Katz was a fantastic salesman during the purchase of our first adventure van. Very responsive, knowledgeable, and professional during every interaction for the two months leading up to our purchase of a Storyteller Overland Crew Mode. On day of delivery, he expertly walked me through every element and of the van to ensure we were ready for our first adventure. On top of his level of knowledge, the amount of patience he had with us as buyers was greatly appreciated. He provided pros/cons and perspective that made the engagement friendly rather than a business exchange. We would gladly work with Katz again and recommend him to anyone interested in a Storyteller!