Glass Doctor of Kalamazoo, MI

Had an appointment on Tuesday they called that morning and cancelled since they can't do recalibration without clean roads. Today my husband and I took time off and went in for my appointment only to be told they needed to cancel and reschedule again because you can't see two lines on the road. No call, just let us show up. The person in the office apologized and said we could get the windshield installed but would have to come back for calibration for another 45 minute appointment. No offer to reduce the price or any accommodation for our inconvenience. I guess they need perfect road conditions. This is a picture of the highway on my way home. All lines visible. After reading the other bad reviews I guess it was actually a good thing this happened.

They came to me to repair a chip last month, which was nice. Unfortunately got another, more significant stone chip that required replacing the windshield. Service was great, and timely. I did have to pay $250. deductible. I didn't shop around so I don't know if thats standard, or completely dependent on my insurance? Just went with the recommendation from my insurance company.

Excellent Service! Very nice staff. Even though I had to bring my car back for re-calibration, they handled it in a professional manner. I haven't experienced any issues since. Highly recommended!

Quick appointment! I appreciate their high quality of service. I have used Glass Doctor on Stadium Dr. several times to replace my windshield on my work van, never had any issues. Highly recommend!

Glass Doctor was super convenient to go through. Very attentive, great customer service, fairly priced. We will absolutely use them again in the future!