Glotfelty Enterprises Inc

Stopped in without an appointment during a visit to Deep Creek after noticing a grinding metallic grinding sound coming from one of the tires on our car. We weren’t 100% sure what the issue was, so we asked if they could do a quick inspection. After taking a look, they confirmed it was a rock lodged in the rotor which was causing the noise (even showed us the rock) and were able to remove it with no charge. Very much appreciated the prompt service (we were in and out within 35 minutes), honesty, and friendliness of the staff. Would not hesitate to stop in again should there be the need!

“Glotfelty has been outstanding to work with — honest, experienced, and fairly priced. It’s reassuring to support a reputable local, family-owned business. Between the Oakland and Morgantown locations, the service has always been exceptional for our family’s cars and trucks, from brakes and tires to larger repairs. They consistently get us back on the road quickly with skilled mechanics and transparent pricing. We only wish we had found them sooner after a bad experience with a larger chain. Highly recommend Glotfelty!”

Had tires put on earlier in the week. Brought our own to have them put on. Made an appointment for just the mount and balancing. (Which are not very balanced to begin with so thanks for that. Probably going to have to have that redone) Was told there was no appointments for getting an alignment on Saturday as its first come first serve. Here’s Saturday wake up early show up and told the appointment was missed. That never existed. Told we are too late…. If you want inconsistency, price changes when they feel like it for large tires, and to be screwed, here you go. I’ll take my chances at another place for now on. Some people are not made of money and you have no idea what they are dealing with and you just made things more stressful. Kindness goes a long way. Consistency does too.

Glotfelty Tires took care of me with swift service and a good price. I was traveling in West Virginia on a Saturday afternoon when I blew a tire. I knew that I stripped the “security lug key,” but at the time, I didn’t know it was more than a nail in the tire. The tow truck driver recommended Glotfelty as a “sure thing if you’re trying to make it home on time.” I trusted the tow truck driver and I’m glad I did. The price was reasonable, amd they worked with me on the (damned) security lugs. Most importantly, they were kind to me at a time when I wasn’t at my best… when my brain was stuck on, “how am I going to get this vehicle back to the rental, pack up my kiddos, and get on the road in time?”

They put the wrong tire on my girlfriend’s car. Avoid this place at all costs. I have the receipt, the new tire and the 3 old ones; the new one is incorrect. It’s close but wrong. She had to tell the receptionist 2-3 times she needed a new tire. Attention to detail is not a priority here. Pretty sure they didn’t have the tire they needed and thought they could take advantage of a young woman. The last sentence is speculation. Either way, whether intentional or not these people are not trustworthy. They’ll be receiving a request for a refund and if it is not provided we will go through our credit card. We aren’t from the area and cannot resolve this because they are not open until Monday and we are checking out Sunday morning. Extremely frustrating and disappointing that our time and money