GoAuto Insurance

The lady gave me the best policy at 18yo very nice and very helpful!

Been on the phone for and 1hr and 30min still no one to help me! Every time u call its the same thing.

Where do I start? What a terrible, unprofessional insurance company! I wouldn't recommend them to anyone bad attitudes & the worst-case customer service ever. My cousin wreaked her car and waited a week for the claim adjuster ( Jamie Hinojosa) to come out another 2 weeks after my cousin had to call him back-to-back for an update. Only wanted to pay for after-market car parts on her car. Once she refused the after-market parts because it would in deed void her warranty on her car. Come to find out Go Auto isn't BBB accredited. Her car sat in the shop for two months and all of sudden they wanted to total her car out. When she knows, it's fixable. Spoke with Roy Rivera he talked nice, but it was all lies and smoking mirrors. Lastly, Jamie Hinojosa, his supervisor, was very rude. This company

With every interaction weather in person or over the phone I have had great and wonderful experience with Go Auto representatives and employees. The employees are very hospitable they take their time with the customers and they do they best to keep their customers happy and try they hardest to make sure their customers have affordable insurance. I wouldn't change insurance company for anything their representatives are very polite keep up the great job Go Auto I would recommend Go Auto without any hesitation..

They say to get the app but it never works