Golden Nozzle Car Wash

I stopped in on Friday February 13, 2026 to get my car washed. Attendant asked me what type of wash I wanted. I told him. Just the $10 wash. He tried to sell me a monthly pass. I indicated again just the $10 washed. Then he proceeds to charge me twice the cost $20. I trusted he did the transaction correctly. I checked my receipt the next morning and realized the error. I drove there the next morning Saturday 2/14/2026 to straighten out the issue. The Attendant on Saturday was completely useless. Handed me a piece of paper and said file a claim online. I filled out the claim on Saturday. A lot of unnecessary paperwork for something that should have easily corrected at location. Customer service on site was horrible and non existent. Lesson learned is always check your receipt imme

I just attended the golden nozzle in Cumberland on Mendon rd. And for my first experience as a new resident to the area, this will be my last. I had pre purchased my car wash at the shell gas station, but the pump never printed a receipt. After pumping my gas, I went into the car wash line. When I finally approached the car wash attendant, he had requested a receipt after I told him I had pre purchased it at the pump. The attendant insisted I leave and back out, with 5 cars behind me , so I can obtain the receipt. I would also add that we just had roughly 18-20 inches of snow, and making the entrance to the car was very tight, and extremely unsafe to have me and multiple cars back up, with the crazy amount of snow piles everywhere. I did ask if the attendant could go inside the gas stati

If you live nearby one of their car washes, they are monthly pass is a great deal. They have been to other locations at they do very quality of the Wash.

I had a terrible experience with this car wash. My car under body splash protecting cover got stuck on the rail while doing the car wash and got damaged. I raised a claim however they denied the claim telling I have lowered the car suspension, but I didn't lower the suspension or modified anything. The car is brand new and this was the first car wash after the car purchase. Car lovers beware if you use this car wash.

They offer a 60$ a month unlimited car wash which is great.but not of fan of these non touchless car washes cause they can mess up over your cars paint and dont like how they are set up but staff was also nice.