Goodyear Auto Service

I ordered four new tires from Amazon and had them installed at this Goodyear. Unfortunately, the experience was very disappointing. The technicians clearly didn’t know what they were doing; they were shouting at each other, and the equipment seemed outdated. They also scratched two of my rims during the installation. Overall, it was a very poor experience.

This place is the worst in the world. The front desk staff have the biggest attitude. They treat customers as if they are doing us a favor. They seem bothered when they have someone enter the building. Earlier this year I purchased a set of 4 new tires and had to end up waiting 4 hours because the truck bring the tires got stuck in traffic. I couldn't even leave because they had already removed my old tires. Took a chance and returned for an oil change only recently and they informed it would take more than an hour. Again with the negative attitude. No more chances at this location. Drove 2 miles away to Jiffy Lube and had a signature oil changed in 20 minutes. All the staff at Jiffy Lube were super professional and efficient. The way it's supposed to be. Didn't even exit the car.

This afternoon, I brought my vehicle to Goodyear because the front driver's side tire had only 27% air remaining. The representative examined it and informed me that a patch was not possible due to a screw and the lack of tread. Consequently, I require two new front tires. I mentioned that I had purchased four new tires from my dealership in March. I then requested that they add some air to the tire so I could safely drive to my dealership for inspection. Upon arriving at the dealership, the technician kindly removed the screw and performed the patch without any charge. Goodyear please stop taking advantage of women in need!

Service was excellent! I have never had any issues with my vehicle after service. Sergio and staff are friendly. I went on a Monday, and I was in and out in a good amount of time. Thanks, Sergio!

I arrived with low tire pressure when I arrived they told me I had a nail in my tire. They said they patched it that as soon as I drive the tire pressure light should go off it never did. I had to stop 3 times to put air on the tire & at 10pm had to contact a road ranger. I don’t know what they did but the job was done wrong very upset. I paid for nothing & now I have to go in the morning to a tire shop again.