Grand Slam Car Wash

On Saturday, I drove my suv through the wash, and my mirror cover came off. I watched it throughout the process, and thankfully, it didn't drop off. I told the attendant. He came immediately, and he diligently worked at getting it back on. And he did it! We were both very happy. Thanks for your great customer service 👍🏽👍🏽👍🏽

I recently signed up for a car wash membership at the Independence location, and my experience was disappointing. The entire process felt rushed and uncomfortable. When I asked to review the terms and conditions, the staff member indicated that I should just sign as I had already been given a copy. This left me feeling uneasy since I wasn't given a fair opportunity to read through the details before committing. I realized this when I discovered that my first charge would be processed the next day, leaving me no time to reconsider or cancel without incurring a fee for a month of car washes that left my car still unclean. Overall, I do not see the value in this membership and am disappointed with the lack of transparency and customer service. I would not recommend this car wash location ba

Was so happy to get all the dirt and grime from this past snowfall off my black truck and you guys made it quick and easy!!! Thank you so much! I've been using this location for the past 3 years and will continue to be a loyal customer.

Went here today and left very disappointed. My car was still dirty after going through the wash. And the vacuum was horrible. Very little, to no suction. One of the employees saw that I was using a vacuum next to mine so he came out and cleared the one by my car. But unfortunately it still had very little suction. I will need to go find a regular vacuum to throughly vacuum my car. Doubt I’ll be returning to this location, again.

This is the worst experience I had at this car wash I use to come here all the time so I decided a month ago to get the membership. Well about 2 weeks ago April 14th 2023 I went for a normal cleaning like I always did and inside of the wash I heard a loud noise. So I park my car to Vacuum and I see my mirror cover is cracked and wiggly which was not prior. I filed a paper incident report and an online report with one of the employees and was told I’ll be contacted by the General manager. No one ever called. I called them they told me the manager is not there or they don’t pick up the phone. I even sent a email and no response.I will be canceling my membership and never returning. Very unprofessional.!!!