Greulich's Automotive Repair

If I could give negative stars I would! Do not trust this place. They have ruined my car. They punctured a huge hole in my exhaust did not tell me on my way home that same day the check engine light came on. So I take it back and they taped it and told me I have a small leak in my exhaust but they don’t do exhaust and take it elsewhere. After taking it the very next day to the dealership because something didn’t feel right I learned about the huge hole not small leak. Gruelich’s then acknowledged that it was their fault and offered a refund in store credit! Like I’m suppose to trust them now. I have proof from the dealer ship, and another automotive repair shop that Gruelichs is the cause and effect for my car now having a lot for issues. They won’t refund my money and now the cost to fix

I really appreciate this place as far as customer service goes. I’ve brought multiple cars here for inspection, they’ve been thorough and honest about what, if anything, is wrong with my car. I’ve never felt taken advantage of or lied to as if they were creating issues so they could fix them. With those inspections also they’ve waived the fee which I thought was really cool. I’ve never had a problem with them until today. I showed up 5 min to close just to simply pick up my vehicle after inspection and they were closed early. I understand in 5 min you can’t service a car however a car can be picked up within that time. Now I’m stuck without my car until the next day and have to pick it up before going to work early that morning. Very disappointed with this outcome and hope that this feedba

Great experience at this repair shop. They were able to replace both headlights within an hour as I waited in their customer lobby. Price of work and parts was reasonable.

Pulled my brothers car in with a shot oil pump you were told not to start it after is was already looked at by a mechanic that runs a shop for the mines in Safford for years and was a lead CAT mechanic in South Dakota yet you guys started it anyways then told him his motor is shot. So hear me now my family has money and if the car motor is shot you will be held legally accountable. And yes I’m talking about the 9000 dollar MOPAR engine. Yes you guys told him there was a knock over the phone which there was not, why would you ever start a car with a engine with a bad oil pump that’s catastrophic and that’s on recording and I’ll be in tomorrow . Idiots

I came to this shop on Monday to get my tires rotated, front to back and back to front. That's the only service l had done. Suddenly my car is now leaking oil. I have never had any oil leaks on any of my Honda Accords!! This is my third Honda Accord in a row. They are excellent cars and have very little issues. I know my car was tampered with. It's just too big of a coincidence that this Suddenly happened after taking my car in the Gruelich's. I am irate! I am now spending a work day at a different shop trying to get this oil leak figured out. This is costing me so much money and time. I will never use this shop or any of their other locations in the future. They lost my business for life!! Such horrible service. I'm so angry and disappointed!