Group 1 Toyota Fort Bend Parts Center

NEVER COMING HERE AGAIN ! I am not one to post bad reviews, but today is the first. I got a call from the dealership offering an oil change and a tire rotation for $39.99. I confirmed with the scheduler over the phone that it would be an oil change in a tire rotation because that was the only way that I was gonna be keeping my appointment. I get to my appointment and the representative is telling me it’s $89.95 for an oil change in a tire rotation !!!! The guy offered me a coupon to use for an oil change for $39.99, but it would not include tire rotation. The representative was telling me that there are no notes in the system, showing that that accommodation or appointment specified a tire rotation. Representative now gave me an excuse telling me that he has no way to find out what represe

This review is specifically regarding Saleman Lance, True gentleman who was very informative without being over bearing. Made the experience of making a big investment pretty comfortable and easy.

John Chun is the best General Sale Manager I ever met. He and his sales associate Francisca Vasquez are super nice and made the buying process super easy! The Finance Team is great too.

If you’re buying a car anywhere near Richmond, TX do yourself a favor and ask for John Sung. Honest, kind, funny, and he actually listens. Can’t wait to send my friends his way! He's the best

I’ve gotten my car here and just got my first service ever! It was speedy quick and so helpful!