Gurney's Automotive Repair

I recently had my car serviced by Gurney’s in Milford, and I am always thoroughly impressed by the outstanding level of care and professionalism they provide. The staff (Charlie and Danielle) ensured that every aspect of the process would be handled with attention to detail. What truly sets Gurney’s apart is their commitment to going above and beyond. The technicians didn’t just perform the standard maintenance, they took extra time to inspect areas that could have easily been overlooked, making sure everything was functioning correctly. They communicated clearly about what needed to be done, explained their recommendations, and made sure I understood the work before proceeding. My car needed to have a wheel hub replaced, but after the job was completed I received another error message t

Made an appointment but wrong location, they were super polite and VERY quick to ensure I had the correct place based on the address I gave them and saved me from wasting time.

Wow, what a great shop! Was able to walk in here and get an inspection sticker without an appointment. They have a clean and comfortable waiting room for customers. Besides the required inspection, they took the time to inspect the rest of the car including checking my differential fluid, and they found an engine oil leak which they showed me pictures of and gave a recommendation of the likely cause. They also discounted the price of the sticker because I gave them my email address. When I came outside to pick up the car, they had washed it! Definitely seems like a shop that really cares about its customers, and I'll for sure be back.

Scheduling was super easy, and not far out at all! Left my car at the shop the night before for an inspection, and it was done the next morning before I even had my coffee brewed! Always a pleasure dealing with the staff as well!

My new go to mechanic. The updates and customer service was fantastic. Better than larger chain shops. And I didn't feel pressured to over spend or felt the price was too high. They even washed off my vehicle after my service. Now that's good service!