Hall FreshStart Program

***READ THIS BEFORE GOING INTO THE DEALERSHIP OR REACHING OUT TO THEM FOR AN INQUIRY!*** If I could give negative stars I would, please read the whole review to understand my frustrations. I won’t mention names because I don’t feel like it’s specific individuals at the dealership that’s the issue the dealership as a whole. I knew going in my situation was a tough one. No cash to put down, hefty amount of negative equity on a high mileage car and a less than favorable credit score.0 Made an appointment for Saturday 7/20/2024 at 5:00 PM with specific person (text message said it would be with the person that i talked to on the phone) because they made it seems like they were able to do something for me in the situation I was in. When my wife, son and I walked in, they essentially threw u

My recent visit to Hall Freshstart Program left me with a mix of emotions, ranging from initial excitement to eventual disappointment. As a 21-year-old woman navigating a car dealership solo for the first time, I was hopeful for a positive experience, especially when eyeing a 2020 Subaru Crosstrek. First and foremost, my salesman Sydney Sabir deserves commendation for his excellent assistance. He was personable, walked me through the Subaru, and accompanied me on a test drive, making my first car-buying process comfortable and enjoyable. Negotiations, however, took an unexpected turn. The listed price for the Subaru was $21,300, but after discussions with Mr. Sabir and Manager Marcus Jones, I agreed to a deal where I would sell my 2016 Chevrolet Camaro for $26,500 and acquire the Subaru

Horrible! This isn’t a second chance program, they get you in there just to run your credit, never let you test drive a car, pretend they’re helping you, then tell u they can’t help you. I was promised a $50 gift card if I came in, but when I mentioned it I was told they didn’t know what I was talking about. I never saw any cars never even looked in one. I emailed the General Manager but didn’t get a response. DO NOT WASTE YOUR TIME, THIS FRESHSTART PROGRAM IS A SCAM AND THE EMPLOYEES ARE UNPROFESSIONAL AND SKETCHY. Go to DAN the Man!

Healing from surgery and they still had me come in for an approval that was NOT valid. Left without a vehicle. Biggest waste of time recently especially when you add in the 6 hour round trip bus ride.

Horrible sales team & management!!!!!! Take your money somewhere else