Handy's Service Center

Despite what I've heard about Handy's, I had a good experience on 2-5-26 both with John who came by my house to tow early in the day (when I wasn't there) and then again with Tom in the evening. Tom was able to get my Hyundai Ionic 5 on the tow truck, despite the vehicle not having a tow bar or any kind of hooks to hook it up. He had to use the holes in the wheels! Tom did an excellent job! And texted me when the car was delivered to the destination = the Hyundai dealer.

Amazing from start to finish. The tow truck and the staff was professional and friendly throughout the process. The alternator repair service was efficient. The new alternator was ordered and fixed within 24h as promised, allowing us to get back on our way with peace of mind. We truly appreciate their promptness and expertise, and highly recommend their services to anyone in need of reliable towing and repairs. The owner went above and beyond by kindly offering us a lift to a rental car if we needed one, while keeping the car for the repair. This level of customer care made a stressful situation much easier, and we are truly grateful for such thoughtful support.

Handy’s provided a very quick AAA response to mounting my spare tire after a pothole destroyed one of my tires on a Monday night & they got a new, matching replacement, pair installed within 2.5 hours on Tuesday morning (even fixing my bent rim). And to top it off, their roadside assistance guy, Jonathan, was fantastic, fast, courteous, & very friendly. Handy ‘s business tag line is “We strive for ‘Totally satisfied,’” & they definitely met that level of performance & deserve my gratitude & thanks!

Handy's Service today was awesome. Car didn't start up. Sunday morning! Serviceman showed up in 35 minutes. Professional and curteous. Determined battery was ok. Called for a tow. Thomas showed up in 40 minutes. Thomas made me feel that Handys would take great care of my car and placed me first on Monday morning. Highly recommend Handys !!

Prior to today, I had nothing nice to say about Handy's. I wouldn't go to them if I could help it, but I got stranded 45 minutes from Burlington after my car broke down and needed a tow. I only rate them so highly because I feel the need to shout out the driver who towed me. Eddie was knowledgeable, friendly, courteous, and made a bad situation feel so much better. He went way beyond the bare minimum to take care of the situation and I felt like he genuinely cared that I got where I needed to go. He's a hard worker and deserves at least double what he's making. Handy's is not absolved from my prior criticisms, but if their entire staff were like Eddie then I would certainly give them a call every time I had car trouble.