Hatcher Heavy Duty Services Inc

I highly recommend using Hatcher Heavy Duty Services if you are ever in need of a tow. They saved me from another wrecker company that was trying to scam us for $15k when 1 of our tractor trailers was broken down. I called for a 2nd opinion and Jessica was honest with me and got out there in under 30 minutes to get us taken care of for a very reasonable price. They will be my first call in that area moving forward. Thanks again Hatcher!

I was passing through Birmingham after dropping off a load and was on my way back to Mississippi when my truck broke down. I called about getting a tow back to our yard and Lamar showed up in a very timely manner and safely transported me and my truck back. Good prices and good people at this company.

This is the most unprofessional service I have ever gotten by a towing service. I will NEVER do business with them again and I insist you don't either if you are reading this review. There was no communication between getting my car back after multiple calls, a proper pick up time to remove my items from my car, and they abruptly left without notifying me that they were leaving the office empty although threathening me that they would ship my car away without my being there to retrieve my items. I consistently tried to get in touch with them and had to call the police because the owner decided, in her words, that she isn't sending anybody to come and let me get my items because she didn't want to interrupt their lunch break. Although I was in the rain on my lunch break to pick up my items.

Had a customers car get impounded through Tarrant. We called and got price and storage per day. Went the next day and as my wrecker driver pulled up they told him they are close for the next hour for lunch. So ok we went back after that and now they will not accept the amount that was discussed the day before. These people as far as I am concerned are no good people and liars. All I expected was for this company to do exactly what they said. No more and no less.

BAD BUSINESS!!!!! Very unprofessional. They treat their customers like trash. We had a wreck and the police had the car towed there while we went to the hospital. They basically try to make it impossible to get your belongings or your car no matter how much proof you have. The crazy lady out front that runs the show is bad bad bad people. All Mexican staff it seems. Just a complete scam sham all around. I’d recommend anyone above them!!!