Heath Springs Residential Care

My mom has been here for about 4 months now, and we have been very pleased with the staff and atmosphere. Everyone has been super nice and have treated our mom well. The place is clean and they always have fun activities and different things going on for the residents.

Do not take your Loved ones to this place unless you don't care hiw they are treated. STAFF are very unprofessional and lack actual training to keep Members safe and comfortable. Multiple violations have been reported with NO SUPERVISOR(Accountability) present! ZERO STARS

Im giving you my honest answer about this place this is not a place for anyone to place their love one in I had to find out this facility is all about money they dont care about no one parent the neglected issue not caring about their feelings no assisted help having issues of missing clothes and them being left damp laundry in the basket in the room molded mattresses were in the room the meals were terrible not giving them enough to eat parent done been send to the hospital twice within a month time of being there caught 2 bed sores my mom been explaining everytime I would speak with her on the phone so it was no other option but for me being her daughter to remove my mom from here and take care of myself and with support from family members this is the worse experience of my life of let

I am going to give credit where credit is due to the following individuals: Kristy, Tammy and Jacky. They are outstanding people and truly are in this business for the right reasons. They treated my father in law and my family with great kindness and respect over the past couple of years, and I am thankful for what they do. If you have the resources to go elsewhere, I would highly recommend doing so. The business office is nonexistent, documentation is incorrect at best, and no one knows anything. The administrator clearly receives directives from an extremely unsympathetic owner who does not know what they are doing because when I was finally able to speak with her, she sounded panicked. She knew this was the absolute wrong call. They discharged my father in law under an altered mental s

I'm a resident there and I love the staff and how well I'm cared for