Hebert's Town & Country Ford

From errors in scheduling to technicians arguing over where to install mud flaps (BEHIND THE TIRE, not in front); my experience was not great. One of the employees told me that the mud flaps are just ugly and belong in the trash. One said he couldn't perform the install because they didn't have a drill. One said that he spent 3 hours that morning installing them in front of the tires on an F150. All together it took 4 hours-a little excessive for such a simple.job, although they did take care of a recall during that time so maybe it's ok. I'm not sure how long the recall took. If anyone has had great experiences with a Ford service department please let me know!

Rodney was wonderful to work with. We were able to do everything over the phone, with quotes, pictures, and videos sent via text. We drove 2 hours to pick up my new vehicle and we were in and out in 45 mins and that’s with the test drive! He truly made buying a breeze!

Needed some recall work done and Hebert's was super easy to work with on this. Service advisor worked with me to get truck in and out in a quick manner and clearly communicated what would be repaired and provided a realistic timeline. Great job.

Rodney Singleton was a great salesperson to work with. I contacted him to let him know what we were looking for. He always called and gave us updates of what came in and if it wasn't what we wanted then there was no pressure. Transaction was easy and smooth. Thank you for making this happen!!

Rodney took excellent care of us & got my mom in her brand new car with ease. Even hand delivered the car & new mats to my door!