Heilman Auto Service Center

West Chester, PA · Auto repair shop

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in West Chester
#101
of 168 shops
City Percentile
23%
rating percentile
Address
Heilman Auto Service Center, 1401 Wilmington Pike, West Chester, PA 19382
Phone
(610) 692-2200
Website
heilmanauto.com
Status
Closed · Opens 7 AM Mon

Heilman Auto Service Center is an auto shop located in West Chester, PA. It is one of 168 auto shops listed in West Chester. Its 4.3-star rating is slightly below the West Chester city average of 4.6 stars. There are 5 photos associated with this location.

About Heilman Auto Service Center

In 1986, Heilman Automotive was established by two brothers who had one goal in mind: To help people and their automotive needs. While we specialize in Automotive Repair, our main goal is to help our customers feel secure in their automotive... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Jorge Villagomez · Feb 2026

I took my vehicle to Heilman Auto Service Center to have something checked, and they were very professional and helpful. They took the time to inspect everything carefully and explain what was going on. I really appreciate their honesty and great customer service.

★★★★★ 5.0 Lily O. · Mar 2025

Came here for the first time for a state inspection. The staff are very friendly and efficient and this is the first inspection I’ve come away from happy and not feeling ripped off. They have a loyal customer as long as I’m in the area.

★★★☆☆ 3.0 Lorenzo Cena · Oct 2023

Don’t let them dupe you. I took my car here for safety and emission inspections. They failed safety and told me I needed new front brakes. Was quoted $600. I argued that they looked fine to me but they insisted. I purchased new pads and rotors and replaced them. They were not even close to needing replacement which is less than 2/32 inch in thickness. Came back and showed them the evidence and asked for a refund. I did receive a refund of the inspections but I wasted time coming back for a re-inspection. It should have passed in the first place with a recommendation to replace the brakes rather than a fail.

★★★★★ 5.0 GM · Jul 2025

Brought my car for a state inspection for the first time. Booking was super simple, and the staff were very nice!

★☆☆☆☆ 1.0 Nicole Conard · Jun 2021

I took my car there last week for an inspection. My car didn't pass inspection due to noises/vibrations coming from front wheels. This has been the case for 3 years (and had passed 2 inspections like that). However, I was happy to get it fixed as it did bother me. They wanted to completely redo my entire brake system (hardware, rotors, and pads). My pads were literally a week old and my rotors were a year or so old. I tried explaining to them that it was doing that prior to new rotors and pads. They stressed that I needed it all redone, despite brand new pads. I decided to get a second opinion. I took my vehicle to the dealership and it passed inspection. I did, again, want the issue fixed. They diagnosed the issue as a bent front hub flange and didn't require any of the "fixes" this place

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.