Henderson Hyundai Parts Center

DO NOT GO TO HENDERSON HYUNDAI PARTS AND SERVICE CENTER! My wife and I dropped off our car for service due to a check engine light and a few other minor concerns. The Service Advisor, Ace, helped us during check-in. We clearly informed him of the issues and requested a quote for the additional minor concerns. He said he would follow up the next day since it was a drop-off. Surprisingly, he called us just an hour later with a text-file listing over $9,000 in recommended services. We immediately declined all the suggested repairs through the app and made it clear we only wanted the $750 repair related to the check engine light. When we arrived to pick up the car, Ace was unavailable, and another service advisor assisted us. He told us the total was $1,136.85 — my wife and I were in complete

The place is extremely clean and well maintained. I went in for some recalls initially. They also do complimentary rideshare if you’re having work done. Only giving this rating because I opted to have diagnostic test run. I called only a few minutes after and changed my mind. I was charged $230 for the test to which I was told they ONLY updated a code in the system. 🙄 Way overpriced IMO which is why I called to cancel… The cost of the test was supposed to go to any parts/labor so they could’ve at least changed some filters or liquids.

They answer the phone with “please hold” and place me on hold before I can reply. Happens more often. Wish I didn’t have to call them. Who ever helps me out is rude most of the time like I’m a burden.

The staff was friendly and helpful. This was my first time buying from a dealer and they made it easy. Worth the drive!