Henderson Hyundai Service Center

Michelle and Lisandro customer service is Exceptional and I will definitely refer them to assist you with your car services. From start to finish, Michele and Lisandro were able to get my car in to be repainted. It looks fantastic. I can’t thank them both enough for how much they went above and beyond to help me. Thank you for your Outstanding customer service!

I hope Hyundai gives Ronny a big raise! He’s by far the best service rep I’ve ever dealt with in this business. He genuinely cares, which is so rare these days. I had an appointment on a Saturday morning, and it turned out the issue was much bigger than I expected. I needed my car for Monday morning (and they’re closed Sundays), plus I was working with a limited budget. Ronny went above and beyond to walk me through what truly needed to be fixed and what could wait, and he somehow got my car ready by Saturday afternoon. He even stayed more than 15 minutes past closing to make sure everything was in order. Who does that anymore? Absolutely outstanding service.

I went in yesterday fully expecting to purchase a Santa Cruz and met a wonderful salesman named Derek Hoffman who literally tried everything to accommodate what we wanted. We had been saying from the beginning that we were not interested in going above a certain payment and months in the contract. We also repeatedly said that we would decline and walk if they were unable to accommodate us. Instead management sent out a weasel of a guy Ari (with a clammy handshake), that immediately began to speak condescendingly toward me, acting like I didn’t understand and frankly, I felt bullied by him. As I became more and more offended by his tone and manner, I finally said that I have purchased more than 20-30 cars in my lifetime and I knew what I wanted and wasn’t going to compromise.As I was leavin

Very easy to find an appointment and be seen. Kuilani was very professional and communicated efficiently. My work was done in a timely manner.

We set up an appointment for the service department to resolve an issue with the driver side open and close door sensor. Once we arrived for our appointment, the service department just quickly looked at the issue and said that they were unable to diagnose the vehicle that day. The representative stated that we needed to return another day and leave the car early in the morning to be inspected. They also told us that they might need two days to fully diagnose the problem and would not be able to accommodate us with a loaner vehicle during that time. The car is a brand new car with less than 2500 miles. After that subpar response from the service department, we reached out to our sales agent and asked him for his help. We asked if there was a day where we could be guaranteed that the vehicl