Hendrick Collision Center Fayetteville - Cliffdale

Outstanding service. Jennifer Valentin was the lady who helped me with my car. Was really kind and kept me updated on everything. They were also surprisingly fast with putting everything together when the parts arrived.

I had an excellent experience with this auto body shop from start to finish. The staff was professional, honest, and took the time to explain the repair process clearly. Communication was great throughout, and they kept me updated on the timeline. Jennifer was super great to deal with and very professional. The quality of the work was outstanding—my car looks as good as new, and you would never know it had damage. The manager was very polite and ensured that my truck would be taken care Of from start to finish. The repairs were completed on time, and the pricing was fair with no surprises. It’s hard to find a trustworthy auto body shop, but this place truly delivers. I highly recommend them to anyone needing repairs or body work. I will definitely return if I ever need services again.

Do not bring your vehicle here for repairs! I would give 0 stars if possible! Horrible experience! Brought my 2013 Mercedes s550 in after I was hit. I explained this is my travel car, I needed it repaired correctly because I was using it to transport my mother for cancer care. I was assured my car would be mechanically checked out and electronically diagnosed before any repairs were made. I explained my car was pulling hard to the left, had a lane monitoring light on, sitting uneven, and rear rite rim that was hit losing air. They lied to me! They painted the bumper, quarter panel and rim previous to any mechanical diagnosis, claiming there mechanic was out for the week so they did it the reverse way. Not how the process was explained to me. I was told my car was ready. Drove from Duke Un

My 2023 Nissan Murano Platinum had an unfortunate encounter with a deer a bit over a month ago. Our insurance company recommended Hendricks Collision Center. On the very day of the accident, they were ready to take the car in. Due to the snow in the area we had, things were slowed down a few days, but not by much. Dealing with Jennifer was pain free. Whenever my husband or I had questions, she was professional and took the time to give us straight facts, without a lot of fluff or excuses. I picked my car up Wednesday, and it was perfect! They even took the time to wash and clean it up - and did a really good job! I've seen some of the bad reviews others have left, and I get that experiences may vary. All I can say is, I'm a satisfied customer, so it's two enthusiastic thumbs up, for me, an

I had an outstanding experience with Hendrick Collision Center, and I can’t say enough good things about the team—especially Kenny and Jennifer. From the very beginning, they were professional, kind, and incredibly helpful. As my car was damaged and I never thought someone could make sure it looked brand new again. The quality of the repair work was exceptional—my vehicle looks absolutely perfect, like nothing ever happened. Kenny and Jennifer truly went above and beyond, showing genuine care, attention to detail, and outstanding customer service. I highly recommend Hendrick Collision Center to anyone in need of collision repairs. Thank you, to the manager and Jennifer, for making this such a positive experience!