Heritage Chrysler Dodge Jeep RAM Harrisburg

Called about a used Nissan Frontier and was told the price was firm. Two days later I get a call asking if I wanted to test drive it and was told they would take $1,000 off the price. I went up and test drove it and made it clear to them that Nissan is having 1.9% financing on new leftover models and 3.9% financing on certified preowned models. I was told with excellent credit I was looking at 5.44% financing if I bought from them which wasn’t in my best interest. I left and ran numbers at home and decided to make them an offer on the truck with $5,000 down and their 5.44% interest rate in mind. I made it perfectly clear my offer was firm and no negotiation or counter offers back at me. I received a call saying great news great news which was followed by not one, but two counter offers by

I went there just looking for opinions not expecting to get anything that day. But once I saw the car i instantly fell in love, the sales rep Dalton was absolutely amazing. He knew everything about the car and answered all my questions. The buying process did take a longer time, but Dalton kept me entertained the entire time. We shared a lot of laughs and had endless conversations. Completely lost track of how long it was taking. They have a solid team at this location and I truly recommend them, especially Dalton for any new car needs. I’m very satisfied with my service!!

I wanted to take a moment to recognize Ellie Finley for her outstanding efforts in helping me find a car. From the moment I entered the store, I was welcomed with warmth and kindness. Ellie made me feel right at home and demonstrated her expertise regarding the car I was interested in. She was incredibly patient while working through the numbers, making sure I felt heard throughout the process. It was clear that for her, it wasn't just about making a sale; she genuinely prioritized customer experience and ensuring I felt confident about my new car. I would also like to extend a special thanks to Sean in Finance. He provided thorough information about warranty options and shared valuable advice on paying off my car, which I truly appreciated. One small observation I had was that the team

This has to be the worst place to get a diagnostic for your vehicle. I explained to them that the battery and alternator were brand new but the Jeep did not charge battery but they kept insisting the battery was the issue so got another battery then hey its gotta be the alternator which was also a brand new Denso alternator so I just got the Jeep towed back home to find out it was a bad throttle body hence the red lighting bolt on the dash which their "skilled" techs should have caught but nope almost $300 for nothing and charged me $65 to install the new battery. Google will help more than these guys or maybe it was just Nate not comprehending my english.You want good service go to Jeep on the pike. Previous visits there have been straight forward and honest and the service advisor actual

I experienced a loss of power when accelerating in our Jeep Wagoneer while driving from Chicago to Harrisburg for the thanksgiving holiday. I called them on the 24th after completing our drive and they booked me an appointment right away, and could see me in 45mins. I rushed over and explained the issue and they got me checked in. I worked in one of their work space cubes for a hour, which was nice that they had. They finished their analysis and they diagnosed the issue as simply needing a higher octane of fuel. That they’ve been seeing the new hurricane engines need more than just regular fuel for longer trips, when towing, and in colder weather. They offered to have a technician (Rob) to take a test drive and further explain if I would like. I took them up on the offer and he was extreme