Herrin-Gear Body Shop & Collision Center

I would highly recommend the Herron gear collision center for anyone that is looking for professional, friendly, and fast service. I recently had to have some work done to my brand new vehicle and was initially thinking it would take a week or two for the work to be completed. The team there at Herring gear collision center completed the repairs on my vehicle in less than a week and I was able to be back to normal sooner than I expected. Additionally, they even had a driver to take me to pick up a rental car which made it super easy and convenient for me. This team really went above and beyond to ensure that I was taken care of and satisfied. Thank you so much to the team.!

I had my car in the shop getting repaied but I needed to get it out because I was gping out of town and Jason and Danielle went into overdrive in order to get my car finished in time. I am so grateful for what they did. They even held people late one night in order to get one of the parts painted. You do not often find people who are willing to go above and beyond in order to take care of the needs of the customer but these 2 employees did just that. I truly thank both of them for everything they did in order to get my car finished up and out before my trip to Dalkas. Please commend them for the amazing job they did. They both really deserve recognition for the efforts they put forth. Thanks Jeff Leach

Normally I don’t leave reviews, good or bad, but the HORRIBLE service at this body shop deserves to be highlighted and shared; with hopes it will be corrected for those in the future. Very disappointed in the customer service at the body shop. They kept my car over a month to replace the SUNROOF! If probably would have longer if I didn’t call every week to TRY and get an update on the status. No accurate or timely communication EVER on when my car would be finished. All around horrible service and will not use this body shop in the future. I will drive to New Orleans or even Atlanta before I use this body shop again. Literally everyone I worked with there were NOT helpful, from the Manager and ALL the females working under him. The body shop workers could really learn what customer service

My windshield repair was contracted out and apparently not inspected by the collision shop. I returned my vehicle on Jan 2 2026 and as of today, I still have not received a follow-up call from the windshield company nor the collision center. I am gravely disappointed after spending a great deal of my money!

I just want to say my experience at Herrin Gear Collision was more than satisfactory. After a finder bender I took my 2019 Lexus E350 there for damages on my front driver side. They replaced my driver side headlight. However my insurance only approved an after market headlight. The headlight wouldn’t sync or certify with my computer; thus leaving an error on my dashboard. Jason, over collision, explained this to me. I was a little disappointed but so was Jason. Jason assured me he would talk to the insurance and get a factory part from Lexus. He did!!! I’m very appreciative Jason went the extra mile and convinced my insurance company to do their job. I highly recommend Herrin Gear Collision for any of your body work. One more thing. I watch how people treat people. The environment Jason ha