Herrin-Gear Lexus

Dealership was very professional. I found the car online and contacted them. They replied back in a timely manner. Sales person was helpful and informative. Helped the buying experience easy. Was able to get the deal done over the phone with their professional staff to help with the financing early in the week. Flew down to dealership, they picked my family up at the airport back to dealership, signed the paperwork, and drove the car home back to Wisconsin the same weekend. Overall great buying experience and professional staff.

I had an absolutely exceptional experience with Deidra at Herrin-Gear Lexus! From the moment I arrived, she made me feel welcome and taken care of. She was patient, genuine, and truly listened to what I wanted. I never felt rushed or pressured — just supported the entire time. Deidra went above and beyond to make sure everything was perfect, and her kindness and professionalism made such a difference. It’s rare to find someone who cares that much about their customers, and she definitely does. I’m so grateful for her help and would recommend her to anyone looking for a top-notch Lexus experience!

Deidra Estes in Sales was exceptional throughout my experience buying my GX. She worked with me to make sure I got exactly what I wanted. Kept me updated the whole time from it being built in Japan all the way till delivery! Tim Gray in finance was super helpful and great at explaining all the different options.

If you’re looking for a true car-buying experience done right, look no further. From start to finish, Nicolas Carey delivered a level of service that was both exceptional and unmatched. What stood out most was his determination to make sure I was completely happy — not just with the vehicle itself, but with every part of the process. He was patient, professional, attentive, and genuinely committed to making everything work in my favor. At no point did I feel pressured or overlooked. His dedication, transparency, and work ethic truly set him apart. It’s rare to come across someone who combines knowledge, integrity, and real care for their customer the way he does. This was hands down the best car-buying experience I’ve had, and I would confidently recommend him to anyone who wants servic

Deidra Estes is the most professional, helpful and knowledgeable sales person I have ever had the privilege to work with. She made sure everything flowed smoothly, even though she had numerous other customers. I’ll definitely be back for my next car!!