Hertrich Collision Center of Seaford

My vehicle was returned to me with dead bees, flies & decaying leaves inside. My protective film for my touchscreen was removed w/o my permission & wasn’t put back or even returned to me. My A/C was left on even though I don’t ever use A/C. The rim & tire weren’t repaired or replaced. The rim has tire rubber from the other car burnt into it. Incomplete repairs & car’s left outside open in the elements.

On 11/21/23, we had damage occur to our truck. On 11/22/23 we started the process with our insurance company. 11/28/23 we were able to get in for an estimate and set up an appointment to drop our truck off for repairs on 12/13/23. We were given a date of completion for 12/22/23. On 12/20/23 we recieved a call that there was more damage than expected and it wouldn't be ready until 12/29/23. On that date, we called in the morning as we hadn't heard anything and were told they were still working on it and would call between 12 and 1pm. We called back just after 1pm after not hearing anything and were told the front desk person was on lunch. They finally called back and said our truck would not be ready until 1/2/23. We still had to call again on 1/2/23 and were told we would hear back around

Very kind knowledgeable staffing ,did such beautiful work, I can't even tell I was hit Definitely recommend.

Had a small deer collision on the front end of a 2015 Mustang Ecoboost. Randy (estimator) was super helpful and Kylah at the front desk was also very helpful on providing updates. Work is spotless and would highly recommend to anyone in need of cosmetic repairs!

My car was like new after the painting and body repair, that's why the 5 star rating. There was no mismatch and everything was beautiful. Only the cover light at the back has a little hole and I don't know how did that happen.