Hertz Car Rental - Clovis - Shaw Hle

Return the rental car after hours but early. I see a $32 charge. I was told it took them (3) hrs to look in the car and get the key to check it in! Despite doing business as Hertz, Thrifty, & Dollar RAC, this location DOES NOT have an "after hours key drop box" like the rest. This location runs on sheer stupidity. Corporate has been notified of the nonsense here!

Thank you Irene for your customer service I appreciate your help your choice of vehicle was the best has me wanting to buy the same model I rented .

Waited over half an hour in their empty office when I had work to do. They then charged me $69 upon return for no reason. If I could rate zero stars I would. Do yourself a favor and rent from a place that wants your business.

Poor experience. We booked online and no cars were available upon arrival. We sat in the lobby for a while trying to find alternatives. The attendant wasn't helpful at all - actually couldn't care less that we didn't have a car available or that we were struggling to find transportation.

I always had great experience with the rental agency except the last time. I had a confirmation for a reservation I done few days earlier, and I went to pick up the rental car, and the agency’s employee told me there was no confirmation. I showed him the confirmation but he said to call the website for misleading.