Hertz Car Rental - Columbia Sc - Two Notch Rd Ste D

Needed a car due to my car breaking down. I have never used Hertz but decided to try them instead of my go to since it was closer to my work. They made sure from the get go everything went smooth and they were friendly and professional, explaining my options and answering all my questions without making me feel like I was bothering them. I returned the car after a few days but had to go back 2 get another one due to the repairs not being done correctly. Even though this was not ideal, Rachel and staff made it easy as it could be and I think i found my new go to even i need a rental!! Thank yall for everything!!!

Paid for a large suv. Got there and was given a small Hyundai sonata car for a roadtrip 2 adults 3 children. Had to downsize luggage to fit vehicle. I couldn't even bring my belongings back from my families house which was part of the reason why I rented to began with. Called to extend my reservation but they were closed (sunday), so I called customer service which was cooperate and was giving the ok. Return vehicle no issues. Call a few day later to asked about my deposit refund and I was charged a late fee and was told that cooperates no authority at their branch and it the managers discretion whether the charges are reimbursed. GO FIGURE MY MANAGER ISNT HERE, but she gone tell you the same thing I did and no refund you.. By far the worst experience. And to add the manager was the per

Thanks to the manager and the employees at Hertz Car Rental 6615 Two Notch Rd Columbia SC 29223 for their extraordinary customer service. They were very helpful and made sure I was happy with the car rental selection after being in a car accident and needed a rental car. They got me setup for a car rental in a efficient and timely manner. They truely care about their customers. The customer service I received from Hertz Car Rental is hard to come by. They work with integrity and go above and beyond. Many thanks to the manager and her team at Hertz Car Rental 6615 Two Notch Rd, Columbia SC for their support throughout the whole process. Highly recommend Hertz Car Rental.

I have been very impressed with this location. I rent from them on a regular basis when our cars are in the shop and they always have the car ready to go when I get there. The primary lady there is always smiling and very professional! I’ll continue to use this location versus the airport where the people are slow and rude, and consistently mess up the reservation.

I booked online and requested a mini van with a car seat. When we got there they told us they didnt have any car seats even though I booked days in advance. When I went pay they would not allow me to use apple pay and the online booking made no mention of the 200 deposit. When I spoke of going to another rental company to see if they had what I needed the man at the desk said they only have one van and they would not hold the booking for us to compare. The one van they did have stinks like weed, is dirty, and had the previous user's belongings in it including paperwork for a gun purchase. I really did not have time to shop around so I ended up keeping our booking but I will never use Hertz again.