Hertz Car Rental - Minot International Airport Hle

Re: you want me to go to your link.. no thank you. I tried to upload pics of the bill and the letter stating how much I'm supposed to be refunded. But conveniently it won't allow me to upload them. I have to say customer service is very nice while they unbeknownst to you, rip you off. Once I returned the car and flew back home. I saw the charge come through. It was double the amount it was supposed to be. Yes, I did return it with a full tank of gas. However, they put down I drove 601 miles! Try 131.5 miles for 2 days. They charged me anyway for every service I declined. So my total went from 149.00 to 318.31. That's a huge difference! Yes, I added a driver. The guy said it would be 15.00 again he charged double so 30.00. I called customer service. The guy I spoke with was very n

We were told that someone would be there even though our flight was delayed. We got in at 12:30 am no one was there. There was about 8 different groups who had to pick up a car with no one there. We all had to scramble to find rides. One lady called our shuttle while we were in it and we heard her on the speaker she was afraid because she was left alone outside the airport without a car and they made everyone leave from inside the airport at 1 am We told the hertz lady about it the next morning when they arrived after 10 to help people. The lady we talked to did nothing but make excuses for whoever worked the night before. I’m not expecting anything will change. She didn’t care.

Honestly, if I could leave zero stars I would. The manager or whoever the brunette woman is with the bandaid on her neck, was extremely rude to me. I made a reservation online and had a confirmation and she told me there’s no cars. I asked how that’s the case when I have a reservation and she told me to quit wasting her time and basically told me to get lost. It was very unprofessional and shocking how I was treated. I would never recommend this location. The ratings make sense.

If I could give a negative 0 I would've. I have never been so humiliated in my life. I was told by the staff at the counter that her boss Landa said they will not rent to me and to go to enterprise. To be honest I usually go to enterprise and I see why. I ask what was the reason the young lady couldn't give me a reason. This made my entire stay a inconvenience for everyone including myself. My lawyer was contacted. This is discrimination.

I went to pick up my car and the young lady at the counter said she couldn't take my card cuz i had a credit card skin and my name wasnt visible. So I took it off and she said It didnt matter she wouldn't give me the car. She said I could come in tomorrow and talk to the manager. I came in at 1130am (they open at 9am) and the same young lady told me the manager left for the day.