Hertz Car Rental - New Milford - Anderson Avenue

Paul is a horrible rude employee!! Has no knowledge of anything! Ask him te refund me because I refuse to rent a car from this location ever again and was told no he would not refund me my money!! So now I’m waiting 7 to 10 days to get refunded and have no rental car!! Horrible experience will never do business again!! Paul should be terminated

Reserved a car through Hertz online service. I was told I would have a car dropped off by 9:30. I made 2 phone calls to the local rep. Did not receive a call from him. When I did get in touch, he had no cars available and does not offer drop off service. Had to start for square 1 with Enterprise. Should have started with them in the first place.

Disgusted with this Hertz location. No one there when I came to pick up car. Had to drive, in rush-hour traffic, to a Hertz 30 minutes away. I should have been notified that I couldn’t pick up the car at the time I specified. Checked website before I returned the car at the end of the rental period, and it said open until 5:00. I called, and they’d closed at noon. No way to run a business. The ONLY positive was that it was cheaper than other car rentals.

Paul was fantastic. The price was much better than Enterprise.

This place struck out completely! Website says it is open until 5, but it closes at NOON. And I booked a car for a week and they had ZERO cars. Boo!!! I give them zero stars.