Hertz Car Rental - Raynham - South Street W

I arrived late to pick up my rental the morning after Christmas. It was quite busy, and Joshua managed the volume with ease. He was friendly, attentive and provided overall excellent service. Thank you for a great experience, Joshua!

If there was a 0 id give them just that. Never came to pick me up for my rental. There's no one to answer the phones. I was late to work so I could get a ride. When I walked in there was only one person and when I asked why no one showed up I was responded with "im the only one here there nothing I can do". Then I said "well why wasn't I given a phone call I was waiting" he said "blame corporate". The auto body shop was correct when they told me "Hertz hurts". Never again!!! Stay clear and go to enterprise!

They’ll rent you a nasty car but then say you smoked in it and charge you $500. Doesn’t matter if you go there or call. Doesn’t matter if 3 different people tell you you shouldn’t have been charged. They’ll still charge you the $500. What a scam company. I can’t believe they’ll scam their customers out of $500 for a cleaning fee but don’t even clean the cars before they rent them. How ironic. The car smelt like a teenage boy and eggs. I should’ve smoked in it like they say I did… would’ve smelt better. Not pictured is the empty mocktail cans I found under the seat.

Review Update (23 Aug 2020): I gave this location one last try (third visit) and can only conclude that this Hertz location is a must avoid. The staff are like a guitar string wound so tight that you feel it's going to snap any second. Only one associate was present (this was a Saturday morning). There were three customers behind me in line waiting to pick up cars. I was rushed through the paperwork, then taken outside to see the rental. It was a Chevrolet Sonic which was dirty on the exterior, had bits of leaves and debris on the seats, and spill stains inside compartments, and a heavy odor of cigarette smoke. The top of the steering wheel was worn down and there were pock marks on the bottom of the steering hub. The interior of the front and back windshields had water droplet residue fro

Nobody there at the time of my reservation. Waited 30 mins with no apology. Do not book managers special being that it’s an electric vehicle and extra charge for any other car. Nowhere on website does it state this so called managers special could possibly be an electric vehicle.