Hiep Hoa Auto Body

I needed the drive belt changed on my car. Hiep Hoa's auto repair on S 10th in San Jose came recommended. I went there Thursday, told him what I needed and made an appointment for Friday. He initially told me it would take an hour. It took 2 1/2 hrs. He got the wrong belt and had to reorder it. I waited in a chair outside. I would of sat inside but I'm a little sensitive to smoke and he had incense burning. All seems well under the hood again. I did find a smudge on my door that I cleaned once home. I might recommend him and might return for further auto repair.

Good smog check. First come first serve services . 60 cash for my smog check.

This place is really deteriorating over the years and now looks like after Apocalypse - scattered old parts and cars around , dirty place as hell , everything open and unattended. used them in the past 3-4 times,even referred my neighbors but no more If you have a simple fender bender on you 15+ years old car that you don't care much you might try to used but ... Non existent customer service , voice box is full you can cannot leave a msg. At 10 am on Tuesday nobody is there you try to ask someone to help you and they just turned their backs on you it is like you not there. If you are brave enough to leave your car you are on your own, don't expect someone to follow up for the process of the repair. After wondering 40min +and checking out the shop, without finding anyone to talk to the re

I have been to Hiep Hoa several times. Are they perfect? No but you can't beat the quality of work for the price. The first time I went was about 10 years ago. The side of my vehicle had been hit. The insurance company sent me a check for 7k and said fix it wherever you want and Hiep fixed it for $800.00. I was very skeptical for the price. But 10 years later that side of the vehicle still looks like brand new.

The job was not entirely complete. The bumper is missing screws and is wobbly second day after the job was done. Further and more irritating, was that items were moved around in my car and my telephone was stolen along with my gas card. The owner tried to imply that his workers only did work on the outside of the car. I explained to him that someone needed to drive the car into the work area and into the parking area and then back to the customer reception area but he refused to acknowledge and simply didn't care! So now I have a bumper that is not complete and a phone and gas card that have disappeared along with some cash!! Stay away from this auto body repair!!!