Highline Automotive

This was my 1st time using Highline Automotive. They were recommended to me a year back when I was getting my oil changed. I was hearing a noise while driving in my front end and some of my lights were not working. I moved to Hebron and didn’t want to drive to the mechanic I was using before because it was a little far. So I decided to give Highline a try. I just want to say what stands out the most was the customer service from Colin. He was such a breath of fresh air because he was so nice, accommodating ,and funny but completely normal. He kept me informed of what was going on with my car the whole time. He gave me the options for my car without high pressure tactics. Just a completely normal conversation. I just got the car back and everything is great. I believe the price for the work

While I appreciate the staffs great demeanor, I was surprised to pay $100 more than the price I was quoted. Afterwards I was told they received other parts than what I was told and were more expensive, however, to me we had an agreement, and that bothers me as I trusted them to honor their price they told me before they started. The very least should have gotten a call with the change before going forward.

They offered a quick appointment time ,I was able to schedule a winter tire swap over just before the storm was due. Capable and courteous service start to finish.

Needed my spouses car ready to get back in shape so we aren’t both working with 1 car. They got me in less than 48 hours and fixed the issue same day. Colin was very friendly and kept me informed throughout the repair and even worked out a way to get the car back after business hours. I will be coming back to this business!

Great service. They fixed my broken radiator ans a condenser (don't ask) next day from a tow-in without an appointment. Price was under the estimate. Nice to deal with.