Hitech Towing & Recovery Services

I was stranded on 285 in a dangerous location. Triple A did not show for 5 hours, so I called these guys. They showed up within the hour. The driver Derrick was super professional and friendly. He even gave me a bottle of water. They saved the day.

If it was possible to give zero stars that’s what this business deserves. The employees are rude and disrespectful. The driver stole my car and offered to release it if I paid $100. When I went to go get the cash, he drove off and the impound fee went up to $195. This was after a red car (who was working with the tow company) blocked my friend’s car as we attempted to stop the tow truck. I was told my vehicle will be held hostage until the next business day. Just another ploy to steal more money from people. I was left without my house keys, personal items and a car full of groceries because that individual was greedy for money and inconsiderate. The signage in this particular apartment complex was not only hidden but very small and hard to read when I did find the information to try and l

They towed my vehicle from my own parking space and held my car hostage until the next business day delaying an important out of state trip. On top of that, although they tow 24 hrs a day their office is only open from 10a-6p. Their game is to try and make it hard for you to retrieve your car so that they can charge additional storage fees. Also, they harp about "procedures" but at the same time suspiciously only take cash. Smells like a front for illegality.

I wish zero stars was optional. They towed my rental car while was in Atlanta for the weekend. We left the car for a few minutes come back and it’s gone. The car belongs to enterprise. So they will not let me get it. Enterprise set up a tow, the guy went to get the car and they would not let him in the gate. And then they lied and told me that he never tried to get the car. Well, what do they think he came there for? He came to get the car and they refused to give it to him. . They are giving me the runaround saying enterprise needs to provide all this special paperwork that they don’t even have themselves. They are trying to milk keeping enterprises car for as long as they can and hope that enterprise doesn’t come back and get it so they can sell it. Meanwhile these daily fees are rackin

My daughter was visiting a friend at her student campus apartment downtown Atlanta and her car was towed by this company. No sign a pass is needed for visitors on site and not told by the resident. Went to pick her car and this tow company stated they're not releasing cars to owner and that an appointment is needed. Not posted on their site that an appointment is needed. They're intentionally holding people cars and not releasing to charge more and to add additional storage fees to customers. They're making up policies and procedures as they go and this is not fair practice. Easy way for them to make money and rob these students blind by having these asinine practices.