Hoblit Service Center

Mario was awesome! I bought my truck a year ago and had to have some warranty work done which was prompt and done properly. Every question that I’ve had I have brought to Mario and he has answered and made me feel very good with the outcome. Thank you, Mario for making my experience with the service center such a good experience.

Shout out to Mario! I live far closer (walking distance) to another dealership, but when I had some issues, I took the 35 mile drive to Hoblit and I'm glad I did. Nice having a repair shop work for the customer, and not against them like some other area dealerships do (especially on warranty work). Also nice having a service loaner offered to you and not have to fight for one when the work is going to take a few days for parts. Hoblit still has customer service, in a time where that seems something lost especially in the Automotive world. Highly recommend for any vehicle.

I never give bad reviews but in my opinion this one was earned. I bought a truck with Hoblit 5 years ago and asked for it to be checked and do a full service on it before going on a trip with my family. Mario was the guy I dealt with and who the story is about. I was told it was all done and they worked on it for “hours and hours.” He didn’t know that I have a monitoring device in my truck that tells me when it’s turned on and it’s every move. The long story short, they didn’t do what they said they did. They didn’t check it. The truck hadn’t moved an inch and wasn’t even turned on at the time he said that. I went on a camping trip with my kids and when I got back I had to change my tire, I found a large crack on my frame. They didn’t check the truck and sent me off in the mountains with m

Had an appointment and they were an hour late even starting on my truck. What’s the point of appointments if not going to start close to on time. Once started they were fairly quick.

I told them my issue was my car key because it’s malfunctioning my car such as opening the trunk at random times, it is locking/unlocking at random times, and the key won’t start my car. When my key does start the car, the malfunction light comes on. They asked if it was the battery and I said no because Vacaville and Fairfield Dodge has already checked the battery and that is not the issue. They told me they would still have to do diagnostics to find out the issue. The issue is my key and I’m not going to pay another $279 for the problem not to be the battery or for Dodge not to find the problem. I asked them to look up my warranty and they could not find it because it’s not in the Chrysler system. I said it’s a Dodge warranty and they told me to bring in the warranty agreement. They said