Honda Service - Priority Honda Hampton

I bought my vehicle here, and they have honored the "Free oil changes for life" as well as the free state inspections. When I have needed additional services, they treated me fairly and not tried to push unnecessary extras or any of that. They do a good job of communicating the vehicle status and reminding you of the upcoming appointments. I am very satisfied with their customer service, overall.

As always a very positive experience! Had to replace tuner and went ahead and did scheduled maintenance. Donna Meeks is outstanding and an excellent service advisor ! She makes everything easy! I trust her to give me good advice and to make the service reasonable. Donna is superb! Always a pleasure to deal with Priority!

Service was excellent. Work was completed earlier than expected. My Priority rep Jesusa M was very professional and thorough with what needed to be done. I will continue to bring my Honda vehicles to Priority Honda. Well done!

Every person I came in contact with from the person who answered the phone, checked me in and out, and the cashier was courteous, professional and efficient. The wait time was completely reasonable, and there was no pressure for sales or services. Very happy with the service

I purchased a new 2022 Accord from this dealership. Since then, each time we’ve brought the vehicle in for service, we’ve been presented with recommendations for several costly procedures that seem unnecessary. While we fully understand and respect the need for required maintenance to preserve the warranty, the overall experience has felt less than transparent. Unfortunately, we have not experienced the same level of trust and professionalism here as we consistently receive at Casey Subaru.