Hook & Go Auto LLC

I wish I would have gotten the driver's name. My mother in law used my car and the alternator went out so she called her road side assistance and Hook and Go were the ones to come. Again wish I would have gotten the driver's name because he was amazing. Very kind...understanding and got my car onto that flat bed with minimal space to do so. Very pleased with the service.

I had an exceptional experience with Freddy and hook & Go auto LL. He was amazing—offering outstanding customer service, showing great understanding, and doing an excellent job. Freddy went above and beyond to make the process smooth and stress-free. I highly recommend his services to anyone in need of towing or any other service his company provides. Thank you, Freddy, for your professionalism and kindness! Highly recommend!

This towing company by far has been the best towing company I have worked with even better than companies that I get through my insurance with. This company showed up within 10 minutes. They were very very nice to deal with. Honestly, their customer service was great even with the girl that was new and it was her first day working there, she took very good care of us, so I would highly recommend this towing company to anybody, and to be honest they were very very cheap and affordable so I will be using them and again in the future.

We have roadside assistance for our work vans through a 3rd party. 3rd party calls Hook & Go for the tow, and our dispatcher gets an ETA of 2 hours. A short time later ~20 min get a call from tow truck driver there will be an additional $200 fee for picking up off the highway - while my dispatcher is on the phone with our roadside company the tow truck driver picks up our vehicle and heads to our location (mind you this tow is less than 10 miles). I negotiated the ridiculous fee with the driver down to $80. Upon his arrival I also immediately smelled burning brakes, and opened the door to find the E-brake had been left on. THEN an hour later after this driver is already gone with my $80, the roadside company we use get's back to us and tells me NOT TO PAY THEM ANYTHING! It's clear this co

My insurance company called for a tow truck and another company first had the order to pick my SUV up. When they arrived they told me they could not tow my truck and that I needed to call my insurance company for a wrecker tow truck ( a kind that this company didn't have apparently). Hook & Go was assigned to my pick up instead. They maintained a great line of communication regarding the window for pick up. When my driver arrived in the very same type of tow truck that the first company did I was so upset, until the driver assured me there would be no issue towing my vehicle. Cody was so nice and very honest. ( Basically the first crew just didn't want to be bothered) Cody hooked my SUV up and as promised got it loaded and towed within a couple minutes. I wish they had sent Hook & Go in th