Horsham Car Wash

Made the mistake of coming here based off a recommendation from a local Facebook page…drove 30 minutes out of my way and payed for a “platinum” wash which is supposed to include full service interior and exterior service. Left absolutely disappointed and disgusted. I don’t think they even took the time to wipe down any part of the interior. Will not be returning, and will be sure to share this experience with local pages.

I can today March 16, 2023 hoping for better service! No way. I wish I can give them a ZERO star I would. Poor service and horrible customer service! The equipment is broken most of the time( see pictures), yet no apology, discount! or even hand wash instead of the equipment! Just pay and leave. I used to have membership with them for my 4 cars, now it is dawn to one. Today is my last time to use their service.

I was really disappointed in the service. I paid for the “platinum” clean which includes an interior wipe down of surfaces. Just left and I can see the dust on the dashboard, and I’m wiping stains off the center console with my finger. It’s clear they didn’t use a wet rag or any type of cleaner on the surfaces. I started to turn around and go back, but I am so disgusted with the service that I have no hope that it would be any better a second time.

I asked for a service they didn't specifically provide which was extra attention to my wheels on my truck. They gladly accommodated and spent an extra 20 minutes cleaning each one thoroughly. Now my truck is show room ready! Thanks guys!

My boyfriend surprised me by taking my car here and Having it washed and the inside vacuumed & detailed. I had no idea anything was even done so he had to tell me that he took it And I still can hardly tell it was cleaned. He really shouldn’t have paid them because it looks like nothing was even done but we just won’t come back here ever again. Save your money, do it yourself or take it anywhere else!