Horton's Wrecker Service Inc.

Dallas and his team at Horton's tow vehicles and toolboxes for us all the time. Never had any issues and no boxes have ever been damaged during transport. We even had one of our customers who informed me that the cab of their tow trucks are the cleanest cabs they've ever seen in a wrecker so that speaks volumes about the pride that Horton's takes in their towing operation. You can't go wrong using Horton's.

OMG... Ive never experienced such rude and aggressive behavior. Geico Roadside Assistance assigned this business to provide service for me but when I called to check where their driver is because we had been waiting for a while, I was cussed off and hung up on. I was left speechless, I immediately called geico to let them know about the situation and get a new service provider. After having geico cancel the request with them, I was harassed via text message by this place for having it cancelled. AVOID THIS PLACE AT ALL COST!!! I HOPE YOU GUYS GO OUT OF BUSINESS FOR CUSSSING AT YOUR CLIENTS.

I had my truck towed last night. And they were very helpful. The next day, the owner helped me through the process and payment to recover my truck. Very nice people

We can't thank this company enough—especially the incredibly kind tow truck driver who helped us after a serious car accident on I-66 West a few weeks ago. When no one else—including police or emergency responders—could help us get our injured dog to the animal hospital, he didn’t hesitate to step in. He drove us and our dog to safety without question, showing genuine care and selflessness in one of the scariest moments of our lives. Thank you so much.

Geico dispatched this towing company, and honestly, it felt like a bad joke. I called to check the ETA, and the guy who claimed to be the owner (yep, the actual owner!) acted like I’d just ruined his whole week. He kept saying, “We’re busy. No one’s coming,” like it was some kind of company slogan. Then he hits me with, “I don’t have to listen to you,” and, as if that wasn’t enough, he goes, “If you want to cancel, go ahead… Geico still has to pay us.” Excuse me, what? An owner who’s rude, dismissive, and openly brags about getting paid for doing nothing? If this is how they treat customers, I’d hate to see how they handle cars. Avoid this place unless you’re in the mood for a lesson in how not to run a business. Absolute circus.