Import Auto Maintenance

As someone who work in this industry many years ago, I know when a shop is one that knows what they are doing or not. Joe and his family not only know their stuff and way around a vehicle, but they are doing business in an honest and upfront way. I brought Joe my wife's VW Beetle and it needed a major repair that turned into a challenge. The part was not available and would have to come from Germany, but we were able to locate one and then it needed to be programmed. This was a challenge, but one that Joe was open to tackle and kept me in the loop on the progress. It took some time, but I shared I was not in a hurry and willing to wait to have it done right. They did a great job AND because we they were able to save money on a section of the repair, they passed that discount on to me which

The service and attention to detail is a consistent 10/10. Added with the friendliness of the entire staff, the great communication, and the efficient turn around time, I see no reason to go elsewhere.

I had a great experience here and will be going back! This shop was very quick with repairs, fairly priced and was exceptionally transparent and honest with me.

Fantastic shop! Been coming here for the last 2 years for routine maintenance. I tried this place out because it's maybe a 5-minute walk from my office and I needed a diagnostic done as soon as I could. They do great work, are pretty timely, and give good/frequent updates on how repairs are going. They know their stuff, and don't give you the run-around on parts/service needed. A few of our interactions have shown me that the folks working here are honest and reputable.

I was traveling thru Tennessee when I discovered I was out of coolant. I called IAM, and they were able to fit me in and after testing they discovered a cracked radiator. They were able to get it replaced and back on the road in about 6 hours from the time I called them. They even dropped me off and picked me up from my Air B&B. Double thumbs up to some real stand up honest guys. I have been to shops all around the US, but this is definitely one of my faves. I wished I lived closer so they can work on all my vehicles. Great shops are becoming harder and harder to find, definitely don't skip this one