Import Auto Repair

I was a bit leery of going outside of my ring of friends in the business but the car we purchased for my wife is computer driven everything and computer savvy not my wheelhouse so when purchasing the car we bought our 1st Warranty ever. 2.5 years later it was time to use it. I went to the dealership we purchased from and the person behind the counter in the service department said they were weeks out and recommended IAR as an alternative. Setting the appointment was quick and easy. Called them Thursday and set the appointment up for Monday at 11am (my choice). Dropped it off and Wednesday I get a text saying the car was ready for pickup. With wallet in tow expecting to have to pay the $50.00 deductible for going outside the dealer I went to pick up the car. When I arrived they explained t

Import auto repair staff are amazing! I came in for my Infiniti Q50 check engine light and they did very diligent work to identify the problem in short time. They were kind enough to work on my car much ahead of my actual appointment time. They do not waste anytime and get the job done properly, as quickly as they can with their work diligence, work dedication, thoughtfulness.They were very thoughtful, professional, work diligent and provided me with detailed diagnostic results, proofs, screen shots etc so that I can understand the problem in easy detailed way. I really appreciate their transparency, honesty, integrity. Ben was my service advisor and Ben provided me amazing customer service with his good positive personality, work diligence, wisdom, good attitude, thoughtfulness, profes

Didn’t fix issue with vehicle car max sent car there for repairs it was my choice. Does not recommend. I’m pretty sure this is the correct location since you were the shop that reported the repairs to carfax. No need for the back and forth I just know better for next time.

These guys are great! I came in for my check engine light and what I thought was my transmission. Turns out it was my starter and thermostat. I went through my warranty and they had the claim approved while I was there. I’ve worked at 3 dealerships and have never seen a claim get approved so fast, they do not waste anytime and get the job done properly. I will be coming back for all my repairs and would recommend this repair shop to anyone I know and will also do so for my future customers. Thanks guys really appreciate your hard work!

Been here twice. Once with moly LR Discovery where they steered me straight on a problem with a sensor for no charge where they easily could have had me for $$$. Now have a LR Defender and were awesome with my oil change. Good people doing good work!