Import Clinic

First I'd like to apologize to Chuck and Pete for the delay in writing this review. I HIGHLY recommend the Import Clinic due to their tremendous service and hospitality. I recently moved to Charlotte from California, in November 2012, and I began to have major issues with my Range Rover. Not only did they provide impeccable service at reasonable prices, Chuck chauffeured me around to various rental car places when I had no other way to get around town. He waited on me the entire time, until I was able to rent a car. Fast forward to now, I still take my Range Rover to get serviced at Import Clinic, because they are reliable, honest, and genuine people who give you the best service. I found Import Clinic through google reviews, that stated how well they worked on luxury cars. My main issue w

Import Clinic experience has been fantastic. Its the only place I will take my Rover, including the dealership. Their prices are the most competitive in the area. Their expertise is spot on and the customer service is extraordinary. Once the issue is diagnosed, Chuck sends a quote breaking out part cost and labor, setting your expectations for the repair. He gives you the options between OEM and other parts. Their repair is through and efficient without add-ons to inflate the cost. Chuck and Pete know Rovers and more importantly reputable and trustworthy with your car repair.

I don't know where to start, these guys really took care of me. My RANGE Rover was stolen from in front of my house. When they got it, the key was not with it. (I left it in the car when I ran in the house to grab baby and purse, which is punishable by fine in NC) Chuck ordered my key, from dealer for car and installed it. He also showed me damages the adjuster missed. These guys were available when the dealer took a whole day to even call me back to set up receiving my car or even fixing. Pricing was great as well. My advice call import clinic, they are awesome.

Great Service, Great Work, Great People. Import Clinic recently serviced my older Defender, immediately, I knew that I had found the right place to work on a truck that I knew nothing about. The team is incredibly knowledgeable and friendly and will be my "go to" shop for all of my future Land Rover needs.

Chuck is the man! These people know what they are doing in regard to Land Rovers. I know how tricky they are to work with and not just your average mechanic will touch one. I definitely recommend Import Clinic for any work needed on pretty much any vehicle. To add, Chuck is very polite and not your typical mechanic trying to take advantage of you. Thanks, Chuck, for everything. I will def be returning for any repairs needed on my Range Rover Sport Supercharged. Alex G