Import Garage

I hope this place has gotten better... The reviews seem to think so... This is a review from 2019. I took my SUV in to have a headlight diagnosed. Paid $115 for the diagnosis. I was told that the wiring harness was failing. They wanted to replace the whole headlight assembly which was like $350 (maybe more)... Then, when I picked up the truck, the airbag alert indicator was on!?! It was definitely not on when I pulled in to their shop. I called them and they said it was.... Long story short... after some troubleshooting of my own, I decided to buy a replacement ballast for the HID bulb that was having the issue. A $30 ballast from Amazon instantly fixed the issue. I have the same headlight assembly. I hope others are having better service.

Went to the business based on good reviews and hopes to save money. They spent longer than I wanted diagnosing my vehicle (other cars were ahead), but ultimately advised me to go to the dealer. They said they would have to outsource some of the work that needed to be done to the dealer anyhow, and by using the dealer directly I would save time and money. I was surprised by their honesty. Then they advised they were not charging me for the diagnostics (minimum of $110 fee). I am going to be back to this business in the future for sure,I recommend them based on their honesty and professionalism.

Don't get me wrong, this place is solid but it's hard to recommend taking your car here simply because it's a victim of the "Great Resignation" as you might be in for a one-man show. You might not even get anyone on the phone for a while for this reason alone. If you need work done promptly definitely go elsewhere but if you're willing for a bit of a wait when even getting numbers for estimates the prices are fair and labor is reasonable.

I couldn't get into my dealership within a decent timeframe for a headlight bulb change, so I came to Import Garage based on reviews. So, so happy I found this place! First and foremost, the guys at this shop were super kind from the moment I called to the moment I walked out the door. They also literally saved me hundreds of dollars which brings me to my next, most valuable point. Being a woman, I usually and unfortunately get taken advantage of at places like this -- either get told I need things I actually don't, or I get spoken down to in a condescending way. I was so extremely happy that I did not experience this at Import Garage. I was treated with respect and most importantly, sincerity. I was charged a tiny fraction of what I would have paid elsewhere because the shop guys wanted

I took my 2014 Mazda CX-5 in for a 115K mile service and Jeremy took great care of our car!! Even during these crazy times of Covid and getting slammed with customers before me, he still took the time to acknowledge and keep me in the loop of the servicing progress. He explained everything thoroughly and made me feel very comfortable with his recommendations. It’s no wonder why the people from Roseville ahead of me would come all the way out to see these guys for their service. If anyone doesn’t have a trusted auto shop, highly recommend bringing your needs to Import Garage. These guys know what they’re doing and treat their customers extremely well! Great job fellas!