Import Specialty Service

I had to get a headlight changed in my MDX. Seems easy enough, but when I started poking around and looked at some YouTube how to videos, they were talking about going through the bumper or wheel well. I called and got an estimate over the phone that lined up with a couple of other places I called. And they were able to get it in and done around my work schedule. Also there was an error code they were able to clear by doing something super simple while they were fixing the headlight. Great service and quality work! And I think they vacuumed the floor mat? This will almost definitely be my go to.

We have used Import Specialty for over a decade and they are awesome. They take the time to diagnose the actual problem and then give you the best option for fixing the issue for the long term. I can't speak highly enough about them. Yes - I get no one wants to spend money maintaining their car but they get the most for your money.

Man these guys are amazing when it comes to taking care of their customers I own a Lexus LS460 2007 and I was having a few problems with my baby I took her into import specialty service and spoken to Ryder Gibbs about my issues with my car not only was he very professional and helpful but he was an excellent and amazing guy even went above and beyond on this last visit which was on Monday by helping me get my vehicle to them by a recognizable towing company that they used to tow their clients vehicles to their shop My experience each time has been nothing more than amazing These guys are really good the whole team my car Now runs drives and performs like a brand new one. It cost me a little money, but I do believe the prices is fair compared to Lexus dealers and the job was done, right I w

Unbelievable service, professionalism, honesty and expertise. I won’t let anyone else touch my car. Definitely one of the very best in town. It’s run by a strong Christian family. The honesty is refreshing. Love these guys!

This is not a review of ISS's work on my vehicle, because they didn't do any work on it. It's a review of their honesty, which is something that isn't always present in auto shops. I brought my car in for a problem with my trunk door and approved the $185 diagnostic charge. When they started digging into it, they discovered my car was still under warranty and called me to let me know so I could cancel the diagnostic and bring it in to the dealer. They could have very well gone ahead and done the diagnostic and charged me the fee but they didn't. Their honesty and timeliness was very much appreciated, as was their overall level of kindness and communication.