Indy Hyundai Service Center

Ben Cucio at Hyundai Indy service is fantastic! We had a great experience with sales, AND whenever we have needed any help from SERVICE, they have been so GREAT. We had an issue with a flat tire, and Ben helped us figure out what to do right away so we could get the issue fixed. It is a pleasure to do business with a company where you call and you are treated like part of the family. Thank you, Hyundai Indy and most ESPECIALLY, BEN!

I have had the worst experience with this service department and I haven’t even got the service done! I bought a 2019 Hyundai Tucson for them in 2023. My paint had peeled and I got a piece of mail about a warranty for that issue. I called and was told to get three different quotes from three different body shops. I went a did that and then got told they no longer do the paint warranty at this Hyundai. I called back a week later and got someone else. I scheduled an appointment, on October 7th and they didn’t give me any information or answers to my questions. I got a call on the 7th to tell me they are backed out about a month so I had to reschedule to October 27th. I have called multiple times and talked to multiple different people. I still don’t have the answers I need. I’ve asked about

If I could give zero stars, I would. This was the worst service department I have ever dealt with. They misdiagnosed the problem on my daughter's car, charged me over $3k to order a part that the car did not even need, would not refund me for the total amount, kept my car for 19 days so I had to rent a car because they would not give me a rental there, NEVER called me back, and even broke the rear center arm rest somehow. Do NOT take your car here for repair. Ernesto, Ben and Elana were who I dealt with.

Ernesto and Elena took care of me. It took a long time to analyze the problem but they supplied a loaner so I wasn’t without a vehicle at all. Every time I stopped by, they took the time to explain where they were in the repair. Thanks again for great service.

incredible experience with elena and tim getting my new car serviced. the attention to detail and quality of work was flawless and i cannot recommend them enough! thank you for all your help!