IOWA FIRST CALL TOWING

This morning I blew a tire on my way to work. I tried going through my insurance that wanted to charge me $140 for a 2.5 mile drive. I waited for an hour and a half and my insurance STILL hadn't found someone to come pick up my vehicle. I'm not saying that someone wasn't on the way, they hadn't even found someone to take the tow. I kept calling them and they said they were working on it. Eventually I took it upon myself and started calling around. I called a few other places that didn't answer before I called Iowa First Call Towing. It was $91 AND they got there in less than 20 minutes. I was shocked how quick they were. Would recommend and I am now a loyal customer. I understand it won't always be that quick, but I appreciated their service greatly.

While trying to arrange a simple wench out & tow service during the purchase of a trailer in their area of Des Moines IA . Stephanie quoted quoted $850 - $1200 for the service to tow for 4 miles. A request to speak with the owner or manage Andres, was made with NO CALL BACK after 3 days. Then calling Friday to ask for a wench service for a future appointment on the upcoming Sunday, I were assured it could be done after the employee talked with Stephanie. We had it arranged for sometime between 12-2 and willing to wait if they were serving other customer. One hour later we received a call that they " COULD NOT PERFORM" that service. CROW TOWNING ... WAS HAPPY TO PREFORM the simple task. for an OUT OF TOWN CLIENT! Not a good experience from IOWA FIRST CALL TOWING>

DO NOT USE THIS COMPANY! Made me wait 2 hrs with a infant for a tow truck to NEVER SHOW UP! I called and he said there were some delays with the previous vehicle (which is understandable) however they NEVER contacted me to to let me know. I had to call after 15 mins past my ETA. The owner Andrez Rodriguez hung up in my face stating “I’m not going to help you if you raise your voice.” This company will never get a dime from me and I will make sure they receive legal actions!

The gentleman who helped me was so awesome. I was on a busy interstate on a holiday weekend and I can't remember his name but he was a bigger guy and so capable and sweet. Made my ,nightmare more tolerable. 5 big stars

I have Roadside Assistance thru my insurance company an these guys are one of the providers they use. I was a lil skeptical at first. I was told that my estimated wait time was 120 mins. After the request was accepted, I received a text from my insurance company giving me details of the Towing Company. I was able to click on the link in the text an view the status of my driver. Once he got close to where my car was broke down, he called to let me know. When he arrived he asked how I was, an what my car was doing as far as needing the tow. I told him what it had done before breaking down. He was concerned an tried to help get it started. I was afraid my car would be damaged during the loading process due to sitting so low to the ground. I suggested removing the bumper if needed. He said it