Isaac's Transmission Repair

Had my car for 3 months and it is worse than when I brought it to him, Don't be fooled by the warranty because your car won't even be working to utilize it. Picked my car up and now I have to take it to someone else to get a diagnosis after I already paid him and its been 3 months of back and forth. Would not recommend at all, doesn't return calls or keeps you up-to-date with the process of months long repair. My transmission is still not fixed $2800 later.

I took my 2006 Mercury Milan to have the transmission rebuilt in Feb 2018. I took my car back to him 5 different times for him to fix the transmission for him to keep my car a month or better each time and not fix the issue. I took in to another place and they stated that I was missing 4th gear completely. I told him and requested my money back. He then offered to give me $700 OF THE $1600 I PAID HIM! Said he couldn't be left without money. He never fixed my car!!! Worst place to go. BEWARE OF THIS SCAM ARTIST, ISAAC! If I could I would leave him 0 stars.

The owner has been working my transmission for almost a year. He did a rush job and gave me a warranty, but when I got my car it was doing the same thing. I have taken it back about 10 times and every time it’s the same thing. I paid him in full for the repairs and to this day it’s not fixed. I asked for my money back and he tells me he’s gonna try other things just to not give me my refund. Maybe because I’m a woman and he feels like he can tell me anything. I would not advise a woman to take her car ask a man and maybe the results will be better.

If I could give this man a negative....I really would. It would be a negative 5!! I had been dealing with him for 7 months!! It took him that long before he figured out that he could not fix my car. And then it took almost a month before I got my money refunded!!! He and his worker, Butch were absolutely rude!!! He will go ghost on you in a minute and not take responsibility for his actions. Now all this is if you are a woman. I have noticed that with guys, it's sorta a different story. Please do not waste your time or money dealing with him. It is not worth it!!

I wouldn't recommend this automotive shop to anyone cause they're a straight rip off. The first time I took my vehicle there Tommy claimed he couldn't check my vehicle cause my check engine light wasn't blinking which that's a dam lie then in that same day I had to take it back and kept it for two days. When I went Friday to pick up my vehicle he said it's my crank shaft sensor in motor. Tommy recommended that I take it to Duren in Leesburg GA to let them fix it and I took it there today and the guy said that he has at least 4 four vehicles that went to Isaac's which is Apex now. It goes to tell you that when you don't know about a place but you'll learn quickly not to go back there.