Ivy Hall Towing & Recovery

Well needless to say that the fact I am leaving this review says it all. I had my first accident and thankfully it wasn't my fault. As I got off the phone with 911 I looked up and there was Adrian with a tow truck. There was no way he was called to the site but I was so glad he showed up. Right off I felt somewhat relieved because he could go on and move me. Once we got to the yard I was greeted by Alex and I really started feeling better due to the service I got from her. I tried to remove what I could from my truck but did forget something. I went back and again the service that she displayed was so very welcomed. If nothing else, I can say that the service the team there provided me was heartfelt! I had never heard of them before but I'm glad I did. Both Alex and Adrian should be commen

They told my girlfriend she had to pay all the fees for her car that was towed there after an accident in order to get any personal items out of her car. According to Arkansas Code § 27-50-1208 certain personal items are excluded from possessory lien. When we called back to advise that we were aware of these rights and wanted to get the items, the belligerent trailer trash on the phone began yelling then hung up on my girlfriend.

Alex is a great woman! She helped me out with my car when she really didn’t have to. I can only thank God that she has such a great heart. All you guys out there listen up! Be nice and respectful to the individuals that work there! They are just doing their jobs and are willing to work with you, but only if you show kindness and are patient. Thank you Ivy Hall and Thank you Alex!!!

Had my car towed after an accident and the whole crew there is amazing. They always kept me up to date on everything. Alex in the office is a true Saint. She helped me through the entire process. You guys rock.

Broke down at Sonic in Gravel Ridge. Called roadside thru my insurance company and that driver refused to come. Called Jhook and Adrian from Ivy Hall was there in less than 10 minutes to get me going. Excellent service. Would definitely use again